Shipping Policy – Vaxon Gear

At Vaxon Gear, we want every customer to enjoy a simple, transparent, and reliable shopping experience. We offer free standard shipping and an express shipping option for customers who prefer faster delivery.

Please review the information below to understand our order processing times, shipping options, delivery estimates, and other important details.

1. Order Processing Time

All orders go through order confirmation, preparation, and quality checks before dispatch.

Standard Orders

• Processing typically takes 2-3 business days.

Motorcycle Jackets Processing Time

• Motorcycle leather jackets take approximately 5-8 business days to process before dispatch.

Processing times are estimates and may vary depending on the product, customization requirements, order volume, and seasonal demand.

Business days exclude Sundays and public holidays. The delivery period begins after the order has been processed and dispatched, not when the order is placed.

2. Free Standard Shipping

Vaxon Gear offers free standard shipping worldwide to eligible destinations, with no standard shipping fee charged for eligible orders.

• Shipping Cost: Free

• Estimated Transit Time: Approximately 6-12 business days after dispatch.

• Availability: Subject to destination and shipping service availability.

Free standard shipping does not mean that an order will be dispatched immediately. Any applicable production or processing time must be added to the transit time.

Delivery estimates are provided for guidance and are not guaranteed arrival dates.

3. Express Shipping

Customers who prefer faster delivery may select Express Shipping at checkout when the option is available for their destination.

• Shipping Cost: The applicable express shipping fee will be displayed at checkout before payment.

• Delivery Speed: Depends on the destination, courier service, and product preparation time.

• Availability: Express Shipping may not be available for every country, product, or order.

Express Shipping prioritizes the shipping service after dispatch. It does not automatically shorten manufacturing, customization, or order processing time.

If you need an order by a specific date, please contact us before purchasing. We recommend confirming the estimated delivery date before selecting Express Shipping.

4. Estimated Total Delivery Time

The following estimates combine typical processing and shipping times. Actual delivery may vary depending on the destination and circumstances affecting the shipment.

Shipping Option	Processing Time	Transit Time After Dispatch
Free Standard Shipping	2-3 business days for standard orders	6-12 business days
Express Shipping	Same applicable processing time as the product	Depends on the express service selected
Made-to-Order Products	Approximately 5–14 business days	Depends on the shipping option selected

Customized or made-to-order products may take longer than standard products. The applicable processing time and available shipping options should be reviewed before placing an order.

5. International Shipping & Unexpected Delays

Vaxon Gear ships internationally to eligible destinations. Although we work to ensure timely delivery, international shipments may occasionally be delayed by circumstances beyond our control, including:

• Customs inspections and clearance procedures

• Airline or courier disruptions

• Regional conflicts and airspace restrictions

• Severe weather conditions

• Public holidays and seasonal shipping volumes

• Transport rerouting or carrier backlogs

In exceptional circumstances, some international shipments may take 6–8 weeks or longer to arrive.

Express Shipping can reduce transit time when the selected courier service supports faster delivery, but it cannot eliminate customs delays or guarantee delivery by a particular date.

If your order experiences a significant delay, please contact our support team for assistance.

6. Shipping Charges & Additional Fees

Free Standard Shipping is available for eligible destinations at no additional standard shipping cost.

If you select Express Shipping, the applicable charge will be displayed at checkout before you complete your purchase.

Customs duties, import taxes, and other destination-country charges may apply to international orders. Unless explicitly stated otherwise at checkout, these charges are the customer's responsibility and are separate from shipping fees.

Please review all applicable charges before completing your order.

7. Order Tracking

Once your order has been dispatched, tracking details will be sent to your email address when available.

Please allow approximately 24–72 hours for initial tracking updates.

For international shipments, tracking information may not update continuously while a parcel is moving between transit hubs or undergoing customs clearance.

If your tracking information has not updated for an extended period, please contact us with your order number so we can assist you.

8. Shipping Address & Delivery Information

Please provide complete and accurate shipping details during checkout, including:

• Full recipient name

• House or building number and street address

• City and state or province

• Postal or ZIP code, where applicable

• Country

• Valid phone number with country dialing code

• Email address

Incorrect or incomplete information may cause delivery delays or additional costs. Please contact us promptly if you discover an address error.

Address changes cannot be guaranteed once an order has entered fulfillment or been dispatched. Delivery to P.O. boxes or military addresses may not be available for certain shipping services.

9. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears to be lost, or arrives damaged, please contact our customer support team.

For damaged deliveries, please retain the packaging and provide photographs of the parcel and affected product where possible.

We will review the available information and work with the shipping carrier when appropriate to help resolve the issue.

Any resolution will be handled in accordance with our Refund & Return Policy and applicable consumer protection laws.

10. Order Changes & Cancellations

If you need to cancel or change an order, please contact us as soon as possible, preferably within 24 hours of purchase.

Orders may enter processing or production shortly after confirmation, so changes and cancellations cannot always be accommodated.

Customized or made-to-order products may be subject to additional cancellation conditions once production has started. After dispatch, cancellation or address changes may no longer be possible.

Refund eligibility is determined according to our Refund & Return Policy and applicable law.

11. Contact Us

For questions about free shipping, express delivery, order processing, or tracking, please contact Vaxon Gear through the contact information published on our website.

When contacting us about an existing order, please include your order number to help us assist you efficiently.

Our Commitment to You

At Vaxon Gear, we believe customers should know what to expect before placing an order. Our goal is to provide clear shipping information, convenient delivery options, and helpful customer support from checkout to delivery.

Thank you for choosing Vaxon Gear.